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On mobile, # of shares and price will randomly change

Hi, i have had this problem on and off for a long time. I sent in a ticket and was told it was unable to be reproduced. Whenever trying to buy new contracts, i will enter a number of shares, tap the price field with my thumb, enter the price, then hit “preview”. Whenever i hit “preview”, the number will randomly change to something crazy. I promise i am not just hitting the wrong button. I am hitting “preview” and the numbers change. Can you PLEASE investigate and fix this??

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Hi there,

Thanks for reaching out - I'm going to convert your message into a support ticket so we can get to the bottom of this. Please expect to hear from our support team soon!




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